Hotel Monasterio en ciudad con árboles y tráfico, en blanco y negro.
Fachada del Hotel Monasterio con banderas, vista desde la calle.

Legal notice

1. LEGAL INFORMATION

In compliance with the information duty established in article 10 of Law 34/2002, of Information Society Services and Electronic Commerce, we inform you that the owner of the website domain https://hotelmonasteriogranada.com/ is TERRACEO GRANADA SL (HOTEL MONASTERIO GRANADA), whose identifying and contact information are as follows:

  • Website owner: https://hotelmonasteriogranada.com/
  • Entity: TERRACEO GRANADA SL (HOTEL MONASTERIO GRANADA)
  • Tax ID: B16840167
  • Registration: Granada Mercantile Register Entry No. 1/2021/6.254.0 Protocol No. 2021/2593 Daily 157 entry 406
  • Registration No.: H/GR/00501 / Type: CITY Hotel / 2 STARS
  • Address: C/ Gran Capitán 1, 18002, Granada
  • Phone: 858693251
  • Email: info@hotelmonasteriogranada.com

2. PURPOSE AND SCOPE OF APPLICATION

2.1. This Legal Notice establishes the general conditions of use that regulate the access, navigation, and use of the WEBSITE https://hotelmonasteriogranada.com/, as well as the responsibilities derived from the use of its contents.

2.2. The purpose of the WEBSITE is informational, communicative, and commercial, including the possibility of online booking. HOTEL MONASTERIO GRANADA may modify its design, configuration, and contents at any time and without prior notice.

2.3. Accessing and using the WEBSITE grants the USER the status of USER, implying their full acceptance of all the current conditions of use at the time of access.

2.4. The USER undertakes to make proper use of the WEBSITE in accordance with current legislation, good faith, public order, and this Legal Notice. Any non-compliance may cause damages for which the USER will be responsible to HOTEL MONASTERIO GRANADA and third parties.

3. ACCESS AND USE OF THE WEBSITE

3.1. Access to the WEBSITE is free and unrestricted, except for the connection cost through the USER’s telecommunications provider.

3.2. The WEBSITE provides information on the accommodation regime, conditions, rates, and location of HOTEL MONASTERIO GRANADA, and allows online reservations through the MIRAI ESPAÑA SL platform, whose conditions will be visible during the booking process.

3.3. The USER agrees not to use the contents to:

  • Impersonate identities or disseminate illegal content.
  • Cause computer damages.
  • Access or modify other accounts.
  • Reproduce, copy, or distribute content without authorization.
  • Incorporate this content into their professional activity without permission.
  • Infringe intellectual or industrial property rights.
  • Use the site for illegal activities.

HOTEL MONASTERIO GRANADA may interrupt access to the WEBSITE without prior notice for technical, security, or any other reason.

4. PROTECTION OF PERSONAL DATA

4.1. HOTEL MONASTERIO GRANADA guarantees the processing of data in accordance with current regulations.

4.2. The collected data will be used to respond to inquiries, manage reservations, and send information. Check our Privacy Policy for more details.

4.3. The USER must provide truthful and updated information.

4.4. If third-party data is provided, the USER is responsible for legal compliance and releases HOTEL MONASTERIO GRANADA from any liability.

4.5. Minors under 14 years old are not allowed to provide their personal data without consent from their legal guardians.

5. INTELLECTUAL AND INDUSTRIAL PROPERTY

5.1. All rights to the WEBSITE and its elements are owned by HOTEL MONASTERIO GRANADA or its licensors.

5.2. Reproduction, distribution, or modification of content without prior authorization is prohibited.

5.3. The USER may view, print, and store content solely for personal use. They must respect the installed protection systems.

6. DISCLAIMER AND LIABILITY EXCLUSION

6.1. The content of the WEBSITE is merely informational. HOTEL MONASTERIO GRANADA does not guarantee the accuracy, timeliness, or usefulness of the content and excludes any liability for damages derived from the site’s use.

6.2. HOTEL MONASTERIO GRANADA is not responsible for USER opinions or misuse of the site.

6.3. HOTEL MONASTERIO GRANADA may remove inappropriate comments or contributions.

7. LINKS

7.1. HOTEL MONASTERIO GRANADA does not control external sites linked and does not assume responsibility for their content or availability.

7.2. The existence of links does not imply any relationship between HOTEL MONASTERIO GRANADA and those sites.

8. RIGHT OF EXCLUSION

8.1. HOTEL MONASTERIO GRANADA may deny or withdraw access to USERS who do not comply with these conditions.

9. GENERALITIES

9.1. In case of conflict between these conditions and specific conditions, the latter will prevail.

9.2. The nullity of any clause will not affect the rest.

9.3. The non-exercise of rights by HOTEL MONASTERIO GRANADA does not imply waiver.

9.4. HOTEL MONASTERIO GRANADA may modify these conditions, which will be valid upon publication.

10. APPLICABLE LAW AND JURISDICTION

The relationship is governed by Spanish legislation. For disputes, they will be submitted to the courts of Granada, unless there is a legal provision indicating otherwise.

GENERAL TERMS AND CONDITIONS FOR ONLINE RESERVATIONS

Introduction

These general conditions apply to online booking of accommodation at HOTEL MONASTERIO GRANADA. The online booking service aims to reserve rooms on desired dates at the HOTEL MONASTERIO GRANADA establishment. Using this service implies acceptance of the terms and conditions outlined in this section.

Identification of the parties

In compliance with article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following information is provided by the service provider and owner of the website: HOTEL MONASTERIO GRANADA Tax ID: B16840167. The person making a reservation through the online booking engine on the website https://hotelmonasteriogranada.com/ is referred to as “Client.” By making the reservation, the Client accepts all the terms and conditions in this section, declares to know and accept the legal notice information contained herein, and the privacy policy. The Client is identified through the data provided on the booking form, being responsible for the truthfulness, updating, and accuracy of this information.

Service description

On our website, you can make a reservation for accommodation in our establishments, on the dates you choose and according to the availability for them. When entering the reservation section, images of the different rooms in our establishments will appear. By clicking on the image, you can access the accommodation description.

Reservation process

  1. Select arrival and departure dates
  2. Indicate the number of desired rooms and people (adults and children per room) for the search.
  3. Enter a promotional code, if applicable.
  4. Click on RESERVE – CONSULT to start the search.

Once you have obtained the results after the search, select the room you are interested in and click on the choose button. If you wish, you can add an additional service by clicking on the add button, go to the confirmation page (continue), and fill out the form with your data. You must accept the cancellation/payment policy, and privacy policy, and confirm through the make reservation button. Upon completing all steps of the reservation, the user will receive a confirmation email at the email address provided. The credit card provided during the online booking process will only be used as guarantee for the reservation, with payment for your stay made upon arrival at the hotel. You will find the hotel’s contact details in your reservation confirmation email, which you will receive once the reservation is completed.

Reservation conditions and provision of banking data

  • HOTEL MONASTERIO GRANADA requests credit card details during bookings through its website to guarantee the effectiveness of the reservation.
  • HOTEL MONASTERIO GRANADA will not charge your card when making this reservation. The card is only used as a guarantee, except for non-refundable rates or certain cases of cancellation not made within the free cancellation period, whose conditions are specified in the information section of each rate (you can access by clicking on “rate details”).
  • HOTEL MONASTERIO GRANADA reserves the right to verify the validity of the credit card before the client’s arrival.
  • The amount corresponding to the reservation (except for non-refundable rates and others where specified otherwise) will be paid directly at the establishment, either in cash, by credit card, or by any other means accepted by the establishment.
  • The website uses the secure communication protocol https and has a valid security certificate, ensuring the secure transmission of information through encryption.

Offers

The offers indicated on the page are subject to compliance with the conditions specified and the availability of the offered product or service.

Prices

Prices are per room and night, including taxes.

Right of withdrawal

The services contracted through this website (online reservations) are exempt from the right of withdrawal, as established in article 103.l of Royal Legislative Decree 1/2007, of November 16, approving the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. The general cancellation conditions for standard rates described in this section are applicable, and for other rates (non-refundable and others), the conditions specified in the rate description apply.

Modification of these conditions

HOTEL MONASTERIO GRANADA may modify these conditions, so it is recommended that the client reads them during each booking process. The modifications will not have retroactive effects on reservations already made.

Applicable law

The relationship between the service provider and the customer resulting from bookings through this website will be governed by Spanish law. The parties submit, at their choice, for the resolution of conflicts and with waiver of any other jurisdiction, to the competent courts of the customer’s domicile, provided that the customer acts as a consumer or user. Otherwise, submission will be to the courts of the city of Granada.